Services - Multitech Machinery (Shenzhen) Co., Ltd

浏览次数： 1194

发布时间： 2014 - 07 - 01

Commitments: 12 months warranty for complete machine free of charge (except quick-wearing parts and man-made damages); 24-hours sales and after-sale services hotlines; Business Department, tel: 0755-2722 2911 fax: 0755-2722 2745 ext 8811/8815 Customer service Department, tel: 0755-2722 2911 fax: 0755-2722 2745 ext 8891/8892Lifetime Internet Service: If you have any question, please email us without any hesitation; we will give you satisfying replies as soon as possible;Full service: We provide complete, worriless and professional services from budget to after-sales planning and from model selection to installation, test, training and production solutions;Regular callback...

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Service advantages

浏览次数： 336

发布时间： 2014 - 07 - 01

1. Multitech has sound market share and brand effect in vertical injection molding machine field; 2. Technical guidance and transfer is the market positioning of Multitech. Therefore, more experience exchange can be achieved between Multitech and customers; 3. Main components of Multitech machinery are designed and made by ourselves, so we have better control in quality and management; 4. Strong capability in designing helps us to perfectly meet the requirements of customers' automatic systems; 5. With complete range of machine type, customers can select and combine machine models as they wish as regards thermo plastics machines and thermosetting machines; 6. Better service team led by senior engineers from Taiwan, who have rich practical experience and cr...

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Warranty

浏览次数： 317

发布时间： 2014 - 07 - 01

1. 12 months warranty for complete machine. [One year or 3,600 hours from the date of delivery, whichever occurs first, unless otherwise agreed] 2. Quick-wearing parts or man-made damages (shall not be in the scope of warranty): Tubes: nib, non-return valve, screw, hydraulic nozzle, spring nozzle, heat detector, band heater; Electrical components: fuse, proximity switch, SSR; 3. Maintenance of consumables and quick-wearing parts: Buy from MULTITECH and change parts by customer himself. 4. Warranty methods: We provide parts for free within one year guarantee period (damaged parts must be return to MULTITECH); Domestic: Transportation expenses is in the charge of MULTITECH (by express or logistics...

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Online consultation

浏览次数： 453

发布时间： 2014 - 07 - 01

If you have any question, please email us without any hesitation; we will give you satisfying replies as soon as possible. Website: http://www.multitech.imm.com Service mail: multitech@multitech.imm.com

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Remote Serivice

浏览次数： 31

发布时间： 2023 - 05 - 16

Remote maintenance--guarantees inmmediate assistance from the Mtai service or process technician team.1. Always up-to-date with remote updates(no flashcard required)2. Instant online support guaranteed3. No service technician onsits required.Therefore,no travel expenses arise.The advantages of networking and digitisation speak for themselves.Industry 4.0,which is sadly often only used as a buzzword,promises real advantages when itcomes to production,planning,control and maintenance.In order to take fulladvantage of these benefi ts,Mtai and machines can be connected to server systemsto deliver production data to MES systems.1. Every Multitech machine with the new MII or higher controller is network ready2. Authorised users can access the machine at any time and from any location via VPN con...

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